Shipping policy
📦 Enhire Studio SHIPPING POLICY
Shipping Policy
At Enhire Studio, we strive to deliver your scented candles as quickly and safely as possible. Each candle is carefully made and shipped to ensure the best quality for our customers.
Processing Time
All orders are processed within 1-2 business days.
Processing includes order verification, candle production, and packaging.
Please note: During holidays or high-volume periods, processing may take slightly longer.
Shipping Time
After processing, orders are shipped and delivered within:
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USA: 2–5 business days
Delivery times may vary due to customs, carrier delays, or peak seasons.
Shipping Rates
We offer FREE SHIPPING on all orders over 40$
This promotion may change in the future.
Order Tracking
Once your order is shipped, you will receive a tracking number via email so you can track your package in real time.
Shipping Delays
We are not responsible for delays caused by:
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Carrier issues (USPS, FedEx, DHL, etc.)
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Weather conditions
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Customs processing
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Incorrect shipping address provided by the customer
If your order is delayed, please contact us and we will help you.
Incorrect Address
Please make sure your shipping address is correct before placing your order.
If an order is returned due to an incorrect address, we may require additional shipping charges to resend it.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery with photos or proof, and we will assist you with a replacement or refund according to our policy.
Contact Us
If you have any questions about shipping, please contact us:
📧 Email: enhirestudio@gmail.com
📍 Brand: ENHIRE Studio